Gotham Solutions Confirms Acquisition of Considir Group, Furthering Expansion into Online Customer Relationship Management (CRM) and Big Data
December 7, 2020 – Gotham Solutions Limited, the London headquartered venture capital and private equity investment group, has publicly confirmed the acquisition of Considir Group, a global business directory group focused on business and customer service solutions. The investment by Gotham Solutions will enable the management team of Considir to increase investment in new technologies and accelerate expansion across new territories.
The Considir Group operates global business directories and customer review platforms, flagship operations include leading business directories in the UK, South Africa, and India. These business directories play an important role in assisting newly established businesses share their services and contact details on a platform where thousands of customers are actively searching for similar products and services – effectively providing immediate financial benefits to small and medium (SME) business owners, which are typically the businesses with limited marketing budget.
In 2020, Considir Group launched ComplainService.com, an online platform that allows consumers worldwide to share and report customer experiences. ComplainService.com provides the company with an opportunity to respond directly to the complaint, and update customers about steps taken to rectify the problem from occurring again.
“We are pleased to announce the acquisition of the Considir Group, a dynamic and valuable player in the digital business directory and customer relationship management (CRM) space. Together, we share a vision of disrupting this industry and developing solutions which ultimately benefit consumers globally. Technology investments remain a focal theme of our investment strategy, and we will continue to actively pursue investments in products and services that have the ability to serve the mass-market,” said a spokesperson for Gotham Solutions.
The acquisition of the Considir Group is an integral part of the long-term strategy of Gotham Solutions to establish a global foothold in the digital consumer sector and leverage this in combination with their “big data” platforms. Gotham Solutions confirmed that they are currently in advanced discussions with technology ventures in Europe and Asia.
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